How Thai warehouses read dock turn times without drowning in columns

Dock turn time is simple in theory: trailer open to trailer clear. On Thai warehouse docks it frays into gate stamps, yard waits, and partial unloads that never make the same spreadsheet column. Supervisors need a short list of late trailers, not a thousand timestamps.

What belongs on the shift board

Post only the count of trailers past the agreed turn window, split inbound and outbound, plus the two worst offenders by dock door. That is enough for a five-minute huddle. Keep the full timestamp extract in a folder for the weekly ops meeting.

Agree the clock once

Decide whether the clock starts at gate-in, dock assignment, or first pallet off. Write the choice on the scorecard header. Mixed definitions across shifts are the usual reason two boards disagree after lunch.

Carrier delays versus warehouse delays

When a trailer arrives already late to the appointment, mark it as carrier-side so packing and receiving leads do not absorb a false labor story. Neuron Tempohub assessments often add a one-letter code for this distinction.